This page covers the warranty information of each brand we carry.
The warranty information on this page is general and not specific to every product. Warranty may vary across products.
If you are looking for the warranty information of a specific product and you can't find it on this page, please email us at firstname.lastname@example.org or give us a call at (888) 775-2761 and provide the SKU number of the product you are interested in. Our team will provide you the warranty information as soon as possible.
Lifetime warranty on non-consumable parts. Non-consumable parts refer to the structural integrity and craftsmanship of the table including fasteners, legs, and feet, and finish. Not included in the lifetime warranty are the consumable components which get wear as a result of normal use, these include playing surface, armrest material, and foam components.
RAM Game Room offers a 1-year limited warranty. If you have any questions, concerns, or would like more details about this warranty, please give us a call and we will be happy to help.
Each order is custom made to specification and therefore is not subject to cancellation, nor returnable. Do not submit an order unless certain that all information is correct and acceptance of the product is confirmed.
FIVE YEAR WARRANTY
Except for normal wear and tear, DARAFEEV guarantees all products against defects in material or workmanship for five years from the date of purchase by the original owner and will repair or replace any and all parts proven to be defective at the sole discretion of DARAFEEV Inc. Original invoice required on all warranty claims.
DARAFEEV will repair or replace at our discretion any wood frame or assembly that structurally fails during normal home use due to a manufacturing defect. Should a product be discontinued within that time, DARAFEEV will make every attempt to repair the item; however, if repair is not possible, we will replace the defective item with a similar product in a similar fabric and/or finish.
Cloth, fabrics, leather, ultraviolet discoloring of light finishes are not covered. Additionally not covered under this warranty are solid wood and hardwood veneers which are influenced by the external environment, some parts of your furniture, and/or other specific conditions. This warranty does not cover warping, splitting, shrinking, sticking, season splits, cracking, denting, or checking of any solid wood or veneer parts used in products manufactured by DARAFEEV. To minimize these conditions, DARAFEEV strongly recommends that the environment around the wood products be kept at a relative humidity of 25%-35% year-round, and products are stored flat, where applicable. This warranty does not cover any natural effect in solid wood such as color variations or graining.
Repair or replacement of any defective parts shall constitute complete fulfillment of all obligations with respect to the product.
This warranty does not require the replacement of the entire product.
This warranty is void if the product has not been assembled, deluxe, and thoroughly inspected by an authorized DARAFEEV representative or our factory-approved agent, prior to delivery to the end-user. All claims must be made through an authorized DARAFEEV representative or our factory-approved agent.
This warranty does not extend to any DARAFEEV products sold for commercial purposes or used in commercial environments.
If repairs become necessary more than five years from the date of the original purchase, DARAFEEV will repair the product at its factory for the original owner under the following conditions: (1) all freight charges will be the sole responsibility of the owner (2) all labor charges, if any, necessary to disassemble, prepare for the return and reassemble must be performed by an authorized DARAFEEV representative or our factory-approved agent, and the cost of that labor will be the sole responsibility of the original owner.
Kestell offers a 1-year limited warranty. If you have any questions, concerns, or would like more details about this warranty, please give us a call and we will be happy to help.
Shuffle Tech International, LLC (“Shuffle Tech”) warrants its products against defects in material or workmanship as follows:
1. For a period of one (1) year from the date of purchase, if the product is determined to be defective, Shuffle Tech will, at its option, either (a) repair your product with new or refurbished parts, or (b) replace it with a new or refurbished product.
2. To obtain warranty service, please download the Repair Service Form and follow the instructions on that form. Machines must be packaged in the original packaging or in another packaging adequate to avoid damage in shipment. Shuffle Tech reserves the right to demand original proof of purchase when the product cannot be verified by Shuffle Tech as purchased within one year prior to the RMA request. Repaired machines will be returned freight prepaid to customers within the continental United States.
Repair Service Form: – DOWNLOAD (required for returns to Shuffle Tech for repair)
Service/Support in Europe (Budapest, Hungary): www.shuffle-tech.eu
LIMITED WARRANTY LIMITS AND EXCLUSIONS
Shuffle Tech’s warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, power surge, abuse, negligence, commercial use, modification of, or to any part of, the product. This warranty does not cover damage due to improper operation or maintenance, connection to an improper voltage supply, or attempted repair by anyone other than a facility authorized by Shuffle Tech to service the product.
This warranty is invalid if the factory-applied serial number has been altered or removed from the product.
This product is warranted to the original purchaser to be free from defects in material or workmanship for a period of 180 days from the date of the original retail purchase.
This warranty does not cover defects or damage due to improper installation, alteration, accident, or any other event beyond the control of the manufacturer. Defects or damage resulting from misuse, abuse, or negligence will void this warranty. This warranty does not cover scratching or damage that may result from normal usage.
This product is not intended for institutional or commercial use; the manufacturer does not assume any liability for such use. Institutional or commercial use will void this warranty.
This warranty is non-transferable and is expressly limited to the repair or replacement of the defective product. During the warranty period, the manufacturer shall repair or replace defective parts at no cost to the purchaser. Shipping charges and insurance are not covered and are the responsibility of the purchaser. Labor charges and related expenses for removal, installation or replacement of the product or components are not covered under this warranty.
The manufacturer reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete.
The manufacturer shall not be liable for loss of use of the product or other consequential or incidental costs, expenses, or damages incurred by the consumer of any other use. The user assumes all risks of injury resulting from the use of this product.
This warranty is expressly in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for use to the extent permitted by Federal or state law. Neither the manufacturer nor any of its representatives assume any other liability in connection with this product.
All warranty claims must be made through the retailer where the product was originally purchased. A purchase receipt or other proof of date of purchase will be required to process all warranty claims. The model number and part numbers found within the assembly instructions will be required when submitting any parts requests or warranty claims.
The JP Commerce websites and the materials therein are provided "as is". JP Commerce makes no representations or warranties, either express or implied, of any kind with respect to the JP Commerce sites, their operations, contents, information, materials, or year 2000 compliance. JP Commerce expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that JP Commerce, its directors, officers, employees, or other representatives shall not be liable for damages arising from the operation, content, or use of the JP Commerce sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive, and consequential damages.